Your IT, Our Expertise
Who we are
IHelp is a local company that provides digital solutions to current and future challenges. Our mission is to provide “help” as in real-time as possible or proactively share solutions to potential problems. Thus we have developed tools and workflows that help us to automate tasks, meet deadlines and stay responsible.
Led by experienced local guides, and passionate Wazers, iHelp has contributed to the success of leading navigation apps such as Google Maps and Waze to revolutionize the transport system in Rwanda.
Our other solutions include proofreading the written content, translation services, supporting businesses to get verified on Google Business Profile, remote troubleshooting, and repairing. This ensures we pay attention to details and avoid errors that may go unnoticed by a human.
Our experience in the local market has enabled us to identify key metrics to lead a successful project such as software development, mapping, repairing electronic devices, customer relationship management, and more.
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Our Services
GIS Services
We utilize GIS tools to update the maps globally including Google Maps, OpenStreetMaps, MapBox, Waze and TomTom. We are proud of being a Google Maps Content Partner in Rwanda and globally. Our reliable services are helping cities to improve service delivery.
Google Business Profile Manager
On behalf of businesses, we manage the profiles of businesses on Google Maps. This includes verification of the businesses and training users to use the services to improve the SEO on Google via Google Search and Google Maps app.
Website Design and Development
We develop and design website for our clients who need integrations such as online payments, booking etc.
Virtual Tour Services
With our powerful cameras, we create panoramas for your business so you can boost the trust of your clients who have an immersive view of your business through Google Street View.
Translation Services
We have the best tools to streamline the translation in Kinyarwanda, English or French. Our 10 + years of experience in translating a wide range of content including technical document, marketing and subtitles, etc.
Remote Troubleshooting & Repair
We have a solid background in software troubleshooting for all sorts of devices including mobile devices and computers. We have fixed a plethora of devices running different Operating Systems such as Windows, Mac OS, Android, Symbian, Blackberry and iPhones.
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Have an idea? Let's discuss it!
Baptiste Ndayisaba
Managing Director
Our Managing Director is a seasoned lead in customer experience with a lot of background in fintech and communications companies. His more than 9 years contributions to Google Maps have helped millions of people to to explore the world.